Sunday, December 20, 2009
Patients "Satisfied" With Cookeville Hospital
Cookeville Regional Medical Center has been named a recipient of the 2009-2010 HealthGrades Outstanding Patient Experience Award, one of ten hospitals in Tennessee to receive the designation, and placing CRMC in the top 15 percent in that category nationwide. The rating was based on the result of a patient satisfaction survey conducted by the Hospital Consumer Assessment of Healthcare Providers and Systems. It includes 27 questions related to physician and nurse communication, responsiveness, noise levels and cleanliness, post-discharge care instructions and other criteria.