Monday, January 25, 2010

Cookeville Hospital Offers Advice On Bills

Efforts are underway at Cookeville Regional Medical Center to help relieve some of the anxiety that comes with receiving a hospital bill. The city-owned hospital's director of Patient Financial Services, Charlotte Cummins, says they are continually working to provide assistance when patients are faced with the expense of their hospital stay. Not only does the hospital provide convenient payment options, but staff are also available to work with patients to develop payment plans and to even identify resources to help with payment in certain circumstances. As a matter of fact, the hospital has placed a Patient Financial Representative in the Registration area of the hospital’s main lobby in the new North Patient Tower to talk in person, one-on-one with patients. Karen McNair is available daily, Monday through Friday from 9:00 a.m. to 4:00 p.m., in the Registration department to help individuals on a one-on-one basis to discuss their situation and to help them out with their bill. Representatives are also available in the Patient Financial Services Department at the hospital to help patients as well.